The New Zealand census online: an e-government case study
Dr. Rowena Cullen (知の伝達基盤研究部門・外国人研究員)
要旨
For the first time, in 2006, the five yearly New Zealand Census was made
available for completion and return online. This presentation will
outline how the Online Census project was developed within Statistics
New Zealand's overall strategy for the 2006 census, aligned with the New
Zealand government's e-government goals, its multi-channel strategy, and
its Bicultural and Disability strategies. The paper then outlines how
the project was set up, how the teams were established, and their
relationship with other aspects of the overall Census project. The paper
describes the details of the Online Census option itself, the
distribution of user-ids, the construction of the web site and interface
design, user support, and how the data was collected. Critical
decisions related to estimates of uptake, load demand, and the choice of
technology partners are discussed as well as the technology itself. Key
factors in the success of the project, such as the identification of
potential risks, and the communications strategy employed are also
covered. In conclusion, the final uptake of the Online Census option,
the post-census evaluation undertaken, and some comparisons with other
countries are reviewed.
略歴
Dr Rowena Cullen is Associate Professor in the School of Information
Management at Victoria University of Wellington, and is author of Health
Information on the Internet (Greenwood Press, 2006), and co-editor and
co-author Comparative Perspectives on E-Government: Serving Today and
Building for Tomorrow (Scarecrow Press, 2006). Her current research work
focuses on e-government, health informatics, and the evaluation of
information services. She is a Senior Editor for the Journal of
E-Government, Regional Associate Editor for Asia and the Pacific for the
Health Information and Libraries Journal, and a member of the editorial
boards of the just-launched Journal of IT and Politics, as well as
Performance Measurement and Metrics, the Journal of Academic
Librarianship, Education for Information, and LibRes. She has been a
keynote speaker at several international conferences, and has published
over 100 articles, book chapters and conference papers.